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You must return the goods complete with all relevant packaging in an unused and re-saleable condition. Before returning the order call or email us to advise us that a return is to be made. We recommend that items be sent back to us by registered post or a carrier that can insure it for its full value. We can make these arrangements for you call 08704 100 103 or email returns@kccarpets.co.uk for details. We will not refund the delivery charges or any costs incurred in the returning of your order. No refunds after 14 days.
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